Subscriptions and Payment

What you get for free

Posting jobs and keeping a company profile are free. You do not need a subscription for either.

What a subscription unlocks

A SeyCareers subscription gives your company access to applications, interviews, jobseeker profiles and CVs, saved jobseekers, documents, offers and messaging. Without one, the Applications, Interviews, Hiring Journey and Saved Searches pages still open so you can see how much is waiting for you, but the details are blurred until you subscribe. The Browse Jobseekers, Interested Jobseekers and Saved Jobseekers pages show jobseekers with their photos and names. Email addresses, phone numbers, LinkedIn links and CVs stay locked until you subscribe.

Monthly and Annual plans

There are two plans with identical features. The Monthly plan can be bought for 1 to 11 months at a time. The Annual plan covers 12 months at a discounted price. Prices are shown on the Pricing page and again before you confirm.

How to subscribe

Choose a plan, then create a subscription request. You will see our bank details and a payment reference. Make the bank transfer using that reference, then confirm your payment and upload your receipt if you have one. SeyCareers checks the payment and approves your request, and your subscription becomes active. You are notified when this happens.

Request statuses

A request is Awaiting payment until you confirm you have paid, then Pending verification while we check it, and finally Approved or Rejected. You can cancel a request that is still awaiting payment, but only if you have not made the bank transfer. Cancelling does not cancel or refund a transfer you have already made, so if you have paid, submit your payment details instead. If you cancelled after paying, contact us with your payment reference.

How long it lasts

A subscription runs for the period you paid for, starting when it is approved. When it ends, subscription-only tools lock again. Your jobs and company profile are not affected.

Payments are final

Subscription fees are non-refundable once your subscription is activated, including if you change your mind or stop using it. Refunds are only considered, as set out in our Refund Policy, for duplicate or incorrect payments, genuine technical issues, or where the law requires. Please check the plan and number of months before you pay.

Invoices and receipts

A downloadable invoice and receipt are generated for every approved subscription and are available from your employer billing area.

Refunds

Refund requests are considered in line with our Refund Policy. If you believe you are entitled to a refund, please contact us and we will review your request.